Have you ever had an issue with a broken or faulty geardrive? The process of replacing one is enough to give a grown man nightmares. Well… it used to be!
EQM Industrial have simplified the process so that your replacement parts can be ordered and delivered in a timeframe that minimizes your production loses. No more pulling apart equipment or calling technicians on-site. Our easy-to-follow 2 step process means you can look after the request yourself.
Simply take some photos and fill in a form on our website.
And what photos do you require?
Snap 3 photos of the faulty geardrive:
The geardrive nameplate
A close up of the geardrive
A wide photo of where the geardrive is situated
Then complete the form for EQM Rescue. Which can be found by following this link. Simply bookmark it, to make it easier to find in the future.
One of our friendly team members will then call you with our best solution and a plan on how to get it installed for you that same day*.
*Note this service is available during business hours Monday – Friday 7am – 5pm but don’t fret we have an afterhours service as well – phone 0800 147 847 and transfer to our afterhours callout personnel.