Contact us Now
EQM To The Rescue!

Rapid response for your breakdowns

EQM Rescue provides rapid response that makes sure you have minimal production downtime.

2 simple steps and then we will call you with our best solution and a plan on how to get it installed on the same day.

Report Breakdown

At EQM Industrial we provide the complete service:
  • A wide innovative product range
  • Componentary or assembled products
  • New technologies
  • Technical helpline
  • Turnkey easy to install packages and systems
  • Extensive stock
  • Guaranteed products
  • Easy to use equipment
  • Prompt and flexible delivery service
  • Parts and service backup
EQM Is Available Across New Zealand

EQM across NZ

Our after-hours service is proven

09 Dec Our after-hours service is proven

strawberriesAfter-hours service and support is working well at EQM if evidenced by our quick response to an email and phone call to our after-hours line at 6.05am on a Saturday morning.

A fruit company based south of Auckland was all set for a full weekend of production when a part on its machinery broke down as they were about to start work.

Faced with reduced production and sending staff home, they launched into rescue mode and contacted EQM.

We had the part they needed and then Anthony booked an air courier to get it to Auckland. He dropped it off the Hawke’s Bay Airport to catch the 10.30am flight and it was in Auckland by 11.30 am and they were back up and running early afternoon.

EQM offers a quick response service support called EQM Rescue.

The service is available 7.30am to 4.30pm Monday-Friday via the EQM office and then via our after-hours number outside of these hours0800 147 847 

You can use the simple form on this website – which is just 2 easy steps.

  1. Snap 3 photos of the faulty equipment
  • The equipment nameplate
  • A Close up of the equipment
  • A wide photo of where the equipment is situated
  1. Send to ‘EQM Rescue’

We will then call you with our best solution and a plan on how best to get it quickly installed for you that same day.

EQM to the rescue!

EQM rescue