Did you know Hastings Health Centre is Cornerstone Accredited—a mark of quality care across its medical and health services?
The centre offers a wide range of services, including general practice, a fracture clinic, and physiotherapy, making its pharmacy one of the busiest in the area.
Only three years old and purpose-built, the team is always looking for new ways to improve both patient services and manual processes through smart innovations.
CHALLENGE
The Hastings Health Centre Pharmacy needed to improve workflow efficiency behind the dispensary counter, where staff often worked in close quarters, creating bottlenecks. The pharmacy wanted a solution that streamlined operations without compromising the aesthetics of the patient-facing area or the safety of the team. If possible, it was to also intrigue waiting patients.
SOLUTION
To fit within the pre-existing dispensary structure, we installed a low-profile N-Track Hygienic Belt Conveyor that discreetly runs below a glass partition and above the dispensary bench. The end of the conveyor declines out of sight to an accumulation table behind the sales counter. All waiting patients see is medication moving towards the counter.
Smart sensors ensure the belt operates only when trays are placed on it. Once the accumulation table is full, a sensor turns off the conveyor until prescriptions are checked and cleared by the counter staff. The system uses a variable speed drive and safety sensors to optimize efficiency.
BENEFITS
- Improved workflow and reduced bottlenecks behind the dispensary counter
- Enhanced safety through automation, eliminating unnecessary staff movement
- Added patient safety through additional double-checking of prescriptions
- Streamlined prescription handling while maintaining a clean, professional appearance
- During COVID-19, the system also facilitated social distancing without needing extra modifications or procedures
Contact us for a solution to increase productivity on your production line today. Benefit from our knowledge, expertise and experience.
Better by Design.
